Robinson Restoration - Seattle

We hired Robinson Restoration after a boiler joint failed and leaked what we thought was a small amount of water in our laundry room, but turned out to be more serious than it appeared. They did a fantastic job from first contact to insurance claim approval. Jeremy was our first contact and he was fantastic, making it an easy decision to hire Robinson over two other contractors who gave us estimates. Jeremy explained everything, inspected thoroughly, was obviously very knowledgeable, rightly urged me to file an insurance claim immediately, and even offered to help me with the claim. Once we hired them, Pierre took over as project manager and did a fabulous and very professional job getting everything done in a timely manner. Every single Robinson employee who came out was terrific - courteous, competent, and very professional. Pierre documented everything very well, resulting in quick claim approval once the restoration work was completed. I highly recommend Robinson if you have water damage. Thank you Jeremy, Pierre, Ismael, Joseph, Jesus Hernandez, and Lawrence! You are all awesome!

Robinson did a great job for us when we had a water leak requiring removal of some drywall and mold remediation. Jeremy Young was our project manager, he was excellent - he clearly explained everything, gave me a lot of confidence in his knowledge, and was very attentive to detail. He came out for the final inspection and was not happy with what he saw, so called another crew to come back and fix a few things, including cleaning up an area the first work crew did not adequately seal off. Nehemiah and Moises came to do the final cleanup, and they were outstanding (I wish they'd done all our work!).

Ismael, Antony and Cristobal were extremely professional and polite. They were very detailed in their cleaning and finally got our crawlspace mold free! Alex, the owner, was also very accommodating to our needs and professional. I highly recommend them!

Pierre Culliver and Joe did a walk-thru of my basement and they were both very professional and courteous while doing their work. I have appreciated their constant communication while they have worked in my basement, always updating me when they would arrive. I would highly recommend Robinson Restoration services if you have water damage. Moises and Nehemiah from Robinson Restoration were very thorough and courteous throughout their workday. They kept me updated on their work and let me know their next steps on the process. They are hard workers.

Jeremy took my initial inquiry, then Pierre took over the project. All staff were polite and thorough with answering my questions and addressing concerns. They were awesome with our dogs and cats too. Robinson’s crews did a great job of balancing this smaller project with all the flooding that was happening at the same time, and holidays. Communications with partnering companies has been seamless. I highly recommend this restoration company for anyone needing water mitigating work.