Premier Coach

Took my Tesla in for a slightly popped out front shield under the bumper and Jonathan helped me and was amazing and so kind! He took one look and got it halfway back to normal and took my car to the technician in the back, and in less than 10 minutes, returned the vehicle with it perfectly fixed. I was so impressed that he didn’t charge me and would take my car back here if I have another problem.

Great experience with Premier Coach Auto Collision. From the tow to the final repair, everything was handled professionally. Logan (manager) answered all my questions, and Kat kept me updated throughout the process. Repairs took about three months due to the holidays and parts delays for my new car, but they handled most of the insurance coordination, which made things easy. CarMax even noted they could hardly tell the car had been in an accident—great quality work. Highly recommend for both service and results.

I can’t express enough how amazing this place is! They fixed my car damage so well I completely forgot what it looked like when it first arrived to them. Their communication with me was top tier and their patience in getting my insurance to be responsive was extremely appreciated! Mike and his team reached out to me every week to provide me with updates regarding my vehicle repairs and answered any questions I had thoroughly and in a timely matter! If only car insurance companies worked as well as them, then the world would be a better place! Lastly, they had my car detailed upon my arrival to pick it up and it looked better than when I first bought the car! Thank you so much again for everything!

Thank you so much to Premier Coach for your excellent customer service! I am so grateful to Kevin and Mike for their amazing help! They always made sure I knew each stage my car was getting repaired at. I am so happy with the communication twice a week. They did their best to return my car as fast as possible. Always sent me photos of the updates during the whole process. I would definitely recommend this phenomenal company for your next repairs. I feel like a valued customer, and could not be happier with the repairs on my Lexus! They even repaired 2 extra dents I did not know about on the roof & hood of my car.That is above and beyond! My car is perfect again! They even detailed my car before returning. 5 star reviews on all levels!! 🌟🌟🌟🌟🌟💃🏻💫🫶🏻🤍

We had a very disappointing experience with this repair shop after being referred by our insurance company following an accident with our brand-new 2026 Mercedes. From the beginning, communication was extremely poor. We repeatedly had to call just to get basic updates, and even then, the information we received was inconsistent or unclear. It often felt like no one knew what was going on with our vehicle. Customer service was also a major issue. Several employees we interacted with were rude and unprofessional, which made an already stressful situation even worse. Instead of helping, they made us feel dismissed and frustrated. Overall, this experience was disorganized, stressful, and far below what we expected—especially for a shop handling high-end vehicles. We would not recommend this place and strongly suggest others proceed with caution.